WhatsApp unveils ‘tipline’ to tackle fake news

London: WhatsApp unveiled its ‘Checkpoint Tipline’, where people can check the authenticity of information received as the messaging giant looks to crack down on fake news ahead of the general election in the country.

“Launched by PROTO, an India-based media skilling startup, this tip line will help create a database of rumours to study misinformation during elections for Checkpoint – a research project commissioned and technically assisted by WhatsApp,” the Facebook-owned company said in a statement. It added that starting , people in India can submit misinformation or rumours they receive to the Checkpoint Tipline on WhatsApp (+91-9643-000-888).

Once a WhatsApp user shares a suspicious message with the tipline, PROTO’s verification centre will seek to respond and inform the user if the claim made in a message shared is verified or not. “The response will indicate if the information is classified as true, false, misleading, disputed or out of scope and include any other related information that is available,” the statement said.

This centre is equipped to review content in the form of pictures, video links or text and will cover English and four regional languages – Hindi, Telugu, Bengali and Malayalam. PROTO will also look at working with organisations at the grassroots level to submit misinformation circulating across different regions in India during the election period.

Facebook, which counts India as one of its largest markets with over 200 million users, had faced flak from the Indian government after a series of mob-lynching incidents, triggered by rumours circulating on WhatsApp, claimed lives last year. Under pressure to stop rumours and fake news, WhatsApp had last year restricted forwarding messages to five chats at once. It has also been putting out advertisements in newspapers and running television and radio campaigns offering tips to users on how to spot misinformation.

With ensuing general elections, the Indian government had warned social media platforms of strong action if any attempt was made to influence the country’s electoral process through undesirable means. Interestingly, the Indian government — through proposed changes in IT rules — is seeking to make social media platforms more accountable by mandating them to introduce tools that can identify and disable “unlawful content”.

One of the amendments being mulled in the IT intermediary rules (meant for online and social media platforms) will require them to enable tracing out of such originators of information as needed by government agencies that are legally authorised.

(Except for the headline, this story has not been edited by The Kashmir Monitor staff and is published from a syndicated feed.)