Former cricketer Irfan Pathan has called out Vistara Airlines for rude behavior and downgrading seats of him and his family despite having tickets in a higher class.
Irfan was with his family including his wife and two kids, one an 8-month baby were traveling from Mumbai to Dubai when he was allegedly treated badly by their ground staff
“Today, I was traveling to Dubai from Mumbai by Vistara Flight UK-201. At the check-in counter, I had a very bad experience, Vistara was involuntarily downgrading my ticket class which was a confirmed booking. I was made to wait one and a half an hour at the counter for a resolution. Along with me, my wife, my 8-month-old infant and 5-year-old child also had to go through this,” he tweeted.
Irfan said that the airline staff was very rude to him and other passengers as well. He directed the authorities to action so that such incidents do not take place. Irfan said that the airlines oversold the tickets and then passengers had to suffer.
“The ground staff were rude and gave various excuses. In fact, a couple of passengers also had to go through the same experience. I don’t understand why they oversold the flight and how is this even approved by the management? I would request the concerned authorities to take immediate action on these incidents so that no one has to go through the same experience as I did,” he added.
Former Indian cricketer Aakash Chopra replied to Irfan’s statement and said, “Hey @airvistara, totally unexpected from you.” Irfan too replied to Aakash: “Specially after seeing infant in my arms too.”